Corporate Traveller commentary on the recent Qantas's announcement of its rollout of fast and free international Wi-Fi
A recent Corporate Traveller survey asked its Travel Managers[1] what they believed would be the biggest inflight improvements, based on their own knowledge and business customer requests. The research found that inflight Wi-Fi was the most in-demand service that airlines could offer, with 35 per cent of its team identifying it as the most significant upgrade needed for travellers in 2025 and beyond.
Tom Walley, Australia-based Global Managing Director at Corporate Traveller, says this highlights the strong appetite for connectivity among business travellers.
“Reliable and complimentary inflight Wi-Fi has consistently been at the top of our clients' wish lists,” Mr Walley said.
“The data from our experts tells us that connectivity is key, and it’s a must-have for corporate travellers needing to make the most of idle time in the air.
“Seamless connectivity – whether it be for business or to kick back with a movie – is a must, so it’s of little surprise that when we asked about an in-flight digital detox with no Wi-Fi or screens, 61 per cent of our experts gave a resounding ‘no’.
“As we see airlines improve their offering in this space, it means that travellers can effectively stay connected, manage their workload, and maximise productivity during flights.
The Corporate Traveller research also revealed other improvements requested by business travellers, such as increased personal space and privacy partitions, ergonomic seating with adjustable features and fully flat beds in business class, which continues to reinforce the importance of comfort and rest during travel for corporates. Dedicated workspaces with power outlets and more personalised entertainment options were also identified as desirable enhancements, though noted as less critical than connectivity and space for customers.
[1] Internal poll of 69 Travel Managers at Corporate Traveller
