True stories of heartfelt, hassle-free business travel
Our team at Corporate Traveller know that business travel isn't just about getting from A to B. It's about weaving value and heart into every mile, ensuring every trip, and every travel program, is a success story waiting to happen. Read some true stories of how our people have gone above and beyond to solve big travel management problems and proactively optimise complex travel programs. To our customers, it’s extraordinary value! To our team, it’s just what they do every day.
Lightning-fast solutions in regional Queensland
In regional Queensland, a budding energy provider grappled with poor service and hefty expenses while managing urgent travel to tackle daily electrical challenges. Disappointed with their previous travel provider's service, they turned to Corporate Traveller for help. In just six months, we became their trusted travel allies, offering lightning-fast two-hour turnaround quotes, overcoming approval hurdles, and swiftly handling their complex needs. By improving reconciliation processes and implementing a trading account, all while sidestepping maxed-out credit cards, we've transformed their travel experience. For us, "All Heart, No Hassle" isn't just a slogan; it's our unwavering dedication to proactive solutions and stress-free travel experiences, ensuring each trip is a success story.
"From a travel perspective, if the customer needs something, we get it done. We let them get on with their job and handle all the changes to take the weight off of them."
Cassandra Schmidt (Business Leader) and Jamie Kassel (Travel Manager)
Smart travel tech for no-brainer decisions
When new ownership took over, our long-trading customer was in hot water, struggling to keep up with just one person handling all their travel needs. So, we stepped in as the experts with Corporate Traveller's tech-powered solutions, showing them how to streamline processes and gain better visibility. After some initial doubts, the new CFO quickly hopped on board, seeing firsthand how our solutions paved the way forward for their travel policy. Now with our help, they've got a solid travel policy, decentralised bookings, and all the tools they need to scale up along with their business. With Savi and our mobile app on hand, they're all set for smooth sailing. "All Heart, No Hassle" to us means being there for them every step of the way.
"Business travel that’s all heart no hassle is about being available and not saying anything is too difficult. If a client wants something, you find a way to make it work."
Andrew Burt (Business Leader)
Minimising hassle, maximising value
Recently, a contracting customer came to us from another TMC, looking for more responsive and local support. With help from their dedicated travel manager at Corporate Traveller, they've streamlined their unique projects, saving almost double in fees, totalling $31k in value add. For every dollar spent, they're saving almost $2 in fees. We made their switch to our user-friendly platform a breeze, rescuing almost 200k credits that were collecting dust from their old TMC. Plus, their travel manager's expertise shines in navigating changes, ensuring operations run smoothly, even in the most challenging remote locations. For us, "All Heart, No Hassle" means delivering value in every sense of the word. From saving costs and seizing cost-saving opportunities to providing unwavering support and top-notch service, we're committed to going the extra mile at every turn to keep our customers happy.
"I believe in what we do. I know that we go above and beyond, but we just see this as part of our job. I could talk to you about any client and there is a story of value and savings that the whole travel team - from the travel manager to the business manager and GM - is involved in."
Sally Coligan (Head of Customer Success, South Australia)