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Flight Centre Travel Group innovates for the future with new customer experience program from Qualtrics

Qualtrics (Nasdaq: XM), the leader and creator of the experience management (XM) category, today announced Flight Centre Travel Group (FLT), one of the world’s largest travel retailers and corporate travel managers, has selected Qualtrics CustomerXM to help improve customer retention and growth, and to boost travel consultant productivity across its corporate brands FCM and Corporate Traveller.

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